Contact

Tell us what's broken.

A 30-minute call with a senior engineer, not an account manager. We'll tell you whether we can help, and if we can't, we'll tell you who can. Most replies arrive within one business day.

Your name

Company

Work email

Phone (optional)

What are you exploring?

Team size

When do you want to start?

What's the system, what's broken, what's the pressure? If you're under NDA, leave it generic, we'll sign before the call.

I'd like the engineering newsletter (one email a month, no marketing).

Or email directly

Reach us directly

General, hello@caelicode.com
New projects, projects@caelicode.com
Federal, federal@caelicode.com
Press, press@caelicode.com
Security, security@caelicode.com (policy at /security.txt)

Where we are

Remote-first across US time zones. Mailing address: 113 Cherry St #84210, Seattle WA 98104. Two engineers in DC for federal work.

Response times

New project inquiries, within 1 business day
Existing client incidents, paged immediately
Press & partnerships, within 3 business days

What we won't do

Send a sales rep
Schedule a "discovery call" with a partner of a partner
Paper over a quote with hidden change orders

Tell us what's broken.

Thanks. A senior engineer will reply within one business day.